Why isn’t RedBox in the Metro?

Red Box kioskI have seen the RedBox DVD rental kiosks popping up in a lot of places, most conveniently in my local Giant grocery store. It is convenient because when I am getting groceries I can pick up a movie, but it’s also inconvenient, because it requires a special trip back to Giant the following day to return it. Perhaps there are people who go to the grocery store every day, but I am not one of them.

Where I do go every day is the Rockville Metro as well as the Chinatown and King Street stations. My commute is consistant. Plus, there is a very high likelihood that I would make the impulse purchase from RedBox during my commute.

I don’t know if RedBox has been denied access into the Metro stations, or simply hasn’t thought to try, but it seems like an obvious way to explode their business.

This entry was posted in customer experience, dc, promotion and tagged , , . Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.